Answered By: Lisa Louis
Last Updated: Sep 12, 2022     Views: 1644

There is no minimum balance that must be maintained and any remaining user-deposited funds can be refunded by contacting WEPA support at 1-800-675-7639 or email help@wepanow.com.

See the link below for instructions on depositing funds and a link to live chat with WEPA.

Contact Us


Ask Us Services are available in person Monday through Friday, 8 a.m. - 5 p.m.

Voicemails, emails and texts submitted outside of these hours will be responded to on the next business day.

Ask Us Chat is available 24/7. Note: when the desk in the library is closed, chat is answered by librarians at other institutions.

We look forward to hearing from you!